Commercial and project policies
These points are presented for clarity during inquiry and proposal discussions, not as legal advice.
Orders above 1,000 SEK require a 50% deposit.
Full payment must be received before production begins.
Refunds may be issued if work on the commission has not yet begun.
The production-start point is communicated to the client.
Exact visual copies are not offered.
Availability and timelines are discussed individually.
Confidential projects may be arranged.
Project images may be used by Ardor unless confidentiality or another agreement applies.
Marketing measurement tools load only after visitor consent.
After delivery, inspection, acceptance, and documented handover, responsibility for handling, storage, movement, heat exposure, or display conditions transfers to the client or venue.
Ardor remains responsible for production defects or spoilage attributable to Ardor.